Frequently Asked Questions
Scheduling & Visits
What Are The Restrictions On Virtual Doctor's Visits?
Scheduling & Cancellations
No-shows: If you do not show up to a phone, video/telemedicine or in person appointment without notifying the specific person you have an appointment with either via email or by changing the appointment using the online scheduling tool on the patient portal, you will be charged $100 to the card on file at the discretion of Dr. Canfield.
Billing & Insurance
We Are Not A Conventional Primary Care Physician
It is important to note the following however:
1. We do not fulfill an insurance company’s requirement for an in network primary care physician as we are not in-network with any insurance plan.
2. We are not an urgent care facility.
3. If you need to be seen urgently or have a medical emergency you would need to visit an ER or urgent care center.
We Do Not Bill Insurance Companies
Non-Canfield Integrative Medical Arts medical expenses such as lab tests and prescription medications may be covered by a member’s health insurance plan per that plan’s rules when you go to a pharmacy or laboratory.
Canfield Integrative Medical Arts will not submit a medical claim to insurance on your behalf. We cannot assist you with claim resolution for our services.
We will provide you with a detailed billing summary that you may submit to your insurance for reimbursement.
Take The First Step Today On Your Journey Back To Health
Maybe you have some questions you’d like to ask before you make a decision on becoming a patient. We are happy to answer any questions you have to see whether or not Canfield Integrative Medical Arts is right for you.